Room Booking & Cancellation Policy

1Booking confirmation

Rooms at Marriott Hotel & Convention Centre & Courtyard by Marriott, Hyderabad, are available under the conference allocation, subject to availability.

A reservation is confirmed only after successful payment verification and issuance of a booking confirmation by *Karigari Creations Pvt Ltd*. Submitting a booking form does not guarantee a reservation.

Please check your confirmation carefully and report any incorrect guest details, room category or stay dates to *support@iwcspphospitality.com*.

2Room rates and occupancy

• Rates are charged per room, per night, unless explicitly stated otherwise.
• Single occupancy means one guest occupying one room.
• Double occupancy means two guests sharing one room. The displayed double-occupancy rate covers the room for both guests.
• Double occupancy does not include a roommate-matching service.
• A double bed or twin beds may be requested, subject to availability and hotel confirmation.

The booking summary will display the room rate, number of rooms, number of nights, applicable taxes, selected extras and total payable before payment.

Only the inclusions specifically mentioned in your selected package are included. Conference registration, transfers, meals and other services are charged separately unless expressly included.

3Stay duration and additional nights

The number of nights is calculated from the check-in date to the check-out date. For example, arrival on 1 March and departure on 5 March is a four-night stay.

Additional nights before or after the conference are subject to room availability and confirmation of the applicable rate.

4Payment

Full payment is required at the time of booking, unless a different payment arrangement is stated during checkout.

Payments are collected by KARIGARI CREATIONS PRIVATE LIMITED through the payment options displayed on this website.

Bookings are charged in INR & USD. For international payments, your bank or card issuer may apply currency-conversion charges or other fees.

If an amount is debited but no confirmation is received, please contact support with your transaction reference before making another payment.

5Check-in, check-out and guest requirements

• Standard check-in: [IST 15:00]
• Standard check-out: [IST 12:00]
• All times are in Indian Standard Time (IST).
• Early check-in and late check-out require hotel approval and may incur additional charges.
• Guests must present the identification and travel documents required by the hotel.

Please inform us of late arrivals so that the hotel can be notified.

6Special requests and incidental expenses

Requests for accessible rooms, preferred bed types, adjoining rooms, extra beds or dietary requirements should be submitted when booking. Requests are confirmed only when accepted in writing.

Children, additional guests and extra beds are subject to the hotel’s occupancy rules and applicable charges.

Minibar, laundry, room service, damages and other personal expenses are payable directly to the hotel unless included in the package.

7Changes to a booking

Requests to change guest names, occupancy, room category or stay dates must be sent to *supportiwcspphospitality.com*, quoting the booking reference.

Changes are subject to availability and written confirmation. Any revised price will be communicated before the change is accepted.

A reduction in rooms or nights is treated as a partial cancellation. Cancellation charges apply to the accommodation being cancelled.

8Cancellation charges — proposed schedule

Cancellation charges are calculated on the accommodation value of the rooms or nights cancelled, excluding taxes. Tax adjustments will be shown in the cancellation statement as applicable.

The exact cancellation deadlines, including date and time in IST, will be displayed before payment and included in the booking confirmation.

9How to cancel

Send your cancellation request from your registered email address to *support@iwcspphospitality.com*, including your booking reference and the rooms or nights you wish to cancel.

The time the request reaches our designated email address determines the applicable cancellation charge—not the time our team responds.

You will receive a written cancellation acknowledgement and a breakdown of any refund due.

10Refunds

Eligible refunds will be initiated within 10 business days after cancellation and payment details are verified.

Refunds will normally be returned to the original payment method. The time taken for the credit to appear depends on the bank or payment provider.

Any permitted non-refundable fees will be disclosed before payment and itemised in the refund calculation. International currency conversion may affect the amount credited by your bank.

11No-shows and early departures

Failure to arrive without notifying the booking team will be treated as a no-show.

Unused nights following early departure are subject to the cancellation conditions accepted at booking. Any exception requires written approval.

12Conference changes or unavailable accommodation

If the conference is postponed or cancelled, we will communicate the available accommodation cancellation or transfer options. Accommodation bookings do not automatically move to new conference dates.

If we cannot provide your confirmed accommodation, we will offer an alternative for your acceptance or refund the amount paid for the accommodation we cannot provide.

These terms do not restrict any rights available under applicable law.